gt88 FAQ — All Your Questions Answered in One Place

At the end of each week, your net loss is calculated and a set percentage is returned to your account. The maximum weekly cashback is 0.3% at Bronze tier, 0.5% at Silver tier, and 0.8% at Gold tier. Cashback is credited at the start of the following week and can be used directly in games.

gt88 has three VIP tiers — Bronze, Silver, and Gold. The Bronze tier offers up to 0.3% weekly cashback and basic VIP benefits. At Silver tier, cashback increases to up to 0.5% and you get priority support. Gold tier comes with up to 0.8% cashback along with exclusive offers and a dedicated personal account manager.

VIP tier upgrades depend on your regular playing volume and overall activity. The more consistently you play on gt88 and keep your account active, the sooner you create an opportunity to move to the next tier. Our support team can give you more details about tier progression.

Yes, Gold tier members receive special promotional offers and personalised service on top of the highest weekly cashback (0.8%). Their withdrawals are given priority and they receive priority support from customer service. Gold members are also notified separately and in advance about special events and promotions.

If an account remains inactive for an extended period or if the required activity level set by gt88's rules is not maintained, the VIP tier may be reviewed. However, if you continue playing regularly, the chances of facing such a change are very low. Check our Terms and Conditions page for the exact requirements.

First, clear your browser cache. On Android go to Settings → Apps → Browser → Storage → Clear Cache; on iPhone go to Settings → Safari → Clear History and Website Data. Then refresh the page. In most cases this resolves the issue. If the problem persists, check your internet connection or try a different browser.

gt88 is a fully mobile-friendly website. It works smoothly on Android smartphones, iPhones, and tablets using any up-to-date version of Chrome, Firefox, or Safari. There is no need to install a separate app — you get the full experience right from your browser. If you are on an older operating system (below Android 7 or iOS 12), it is worth updating your browser.

Yes, you can play directly from your home screen just like an app. Open gt88.mom in Chrome, tap the three-dot menu at the top and select "Add to Home screen". On iPhone, tap the Share button in Safari and select "Add to Home Screen". The gt88 icon will then appear on your home screen and the website will run much like an app.

If the connection drops suddenly during a slot or live game, the round result is safely recorded on the server side. Once you reconnect, you will see the result of the last round and any winnings will be added to the correct place. It is still best to avoid placing large bets on a weak connection. If you have an issue, let the live chat know and the support team will verify and look into it.

Live casino video streaming runs smoothly on a good internet connection. There should be no issues on 4G or a stable Wi-Fi connection. If lag appears, reduce the video quality in your browser (the settings are usually available in the game lobby). Clearing the cache can also improve performance.

In live dealer games, a trained dealer runs the game live in front of a camera from a real studio. You play through a live video stream in your browser and place bets using the on-screen interface. Every result comes from real cards or a real roulette wheel — not a software algorithm — which makes the game more trustworthy.

In Baccarat you bet on one of three outcomes — Player, Banker, or Tie. The dealer deals two cards each; the hand whose total points are closest to 9 wins. 10, J, Q, and K are worth zero; Ace is worth 1. If the total exceeds a single digit, the tens digit is dropped (e.g. 15 = 5). It is one of the most popular live table games among players in Bangladesh.

A live roulette wheel has numbers from 0 to 36. You can bet on a specific number, a colour (red or black), odd or even, or a group of numbers. Wherever the ball lands after the dealer spins it is the result. Betting directly on a single number pays out the most. The minimum and maximum bet limits per table are set according to the terms and conditions.

Yes, Teen Patti and Andar Bahar are both available on gt88. Teen Patti is a popular South Asian card game where you are dealt three cards and need to form the highest possible combination. Andar Bahar is a simple two-sided bet — the dealer turns over one card and you must predict which side, Andar or Bahar, the matching card will appear on first. Both games are well known to players in Bangladesh.

Each live casino table has its own betting limits, which are visible before entering the game lobby. There are options ranging from low-stake tables to high-stake tables, so both new and experienced players can choose a table that fits their budget. Log in to gt88 and check the live lobby for the exact limits.

First, wait a few minutes, as mobile banking transactions can take a little time to process. If more than 30 minutes have passed and the deposit has not appeared, contact live chat with a screenshot of your payment and the transaction ID. The support team will verify it quickly and resolve the issue.

gt88 itself does not charge any fee for deposits. However, your mobile banking service (bKash, Nagad, Rocket, or Upay) may apply its own transaction charges according to that provider's rules. For bank transfers, your bank's charges may apply. No processing fee is charged by gt88.

You can deposit money at gt88 using five methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major Bangladeshi banks including Dutch-Bangla, BRAC, and Islami Bank can be used. The minimum deposit amount is ৳200 for all methods.

The minimum deposit amount is ৳200 for every payment method. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, depositing ৳200 or more will be added to your account. The minimum withdrawal amount is ৳800.

Log in to gt88 and go to the Cashier or Deposit page. Select Nagad as your payment method and enter the amount (minimum ৳200). Send money to the Nagad number provided by the site using your Nagad app or *167#. Save the transaction ID and confirm the payment — your balance will be updated shortly.

Yes, having a few details to hand will help resolve your issue faster. Keep ready the username or email used for your account, a detailed description of the problem, and if applicable, a screenshot of the payment or the transaction ID. Mentioning your device and browser name also helps get faster assistance for technical issues.

The gt88 support team provides assistance in both Bengali and English. Bangladeshi players can easily describe their issue in their own language and receive a reply in Bengali. You can also contact support in English. There is no difficulty due to language.

Yes, gt88 support is active 24 hours a day, 7 days a week. Whether it is day or night, or a public holiday, you can reach out at any time via live chat or email. Help is available at any time according to Bangladesh Standard Time (BST, UTC+6).

There are two ways to contact gt88. First, live chat available directly on the site — this is the most convenient option for immediate assistance. Second, email — you can write in detail to [email protected]. Support is available in both Bengali and English through both channels.

When you email [email protected], the gt88 support team tries to reply as quickly as possible. For urgent matters, live chat is more effective as it allows direct conversation. Including detailed information and screenshots in your email helps get a faster response.